Andy Budd has created a brilliant set of Heuristics for Modern Web Application Development
His 9 heuristics are meant to be a starting point for fleshing out a more comprehensive list. It’s a good start.
1. Design for User Expectations
2. Clarity
3. Minimize Unnecessary Complexity and Cognitive Load
4. Efficiency and Task Completion
5. Provide Users with Context
6. Consistency and Standards
7. Prevent Errors
8. Help users notice, understand and recover from errors
9. Promote a pleasurable and positive user experience
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