Giving and Recieving Criticism

UIWeb had an interesting article about giving and receiving criticism. This looks to be useful in many areas besides Web design as well.


Assumptions bad critics make

  1. There is one universal and objective measure of how good and bad anything is.
  2. That the critic is in sole possession of the skill in making these measurements.
  3. Anyone that doesn’t possess this skill (including the creator of the work) is an idiot and should be ridiculed.
  4. That valid criticisms can and should always be resolved.

How to give critical feedback

  • Before you speak, know the goals:
  • Good and bad, is not the same as what you like or don’t like.
  • Talk as much about what it is, as what it isn’t.
  • Try the PNP sandwich (positive negative positive)

Receiving critical feedback

  • Shut up. Just shut up and listen.
  • Ask clarifying questions.
  • Refer back to the goals.
  • Ask for what changes you can make that will satisfy the criticism.

Ground Rules

  • Take control of your feedback process.
  • Pick your partners
  • Strive to hear it all, informally and early.






Leave a Reply

Your email address will not be published. Required fields are marked *